Renewal by Andersen, a division of Andersen Corporation, was ranked third highest in customer satisfaction among window and patio door brands, according to the J.D. Power 2017 Windows and Patio Doors Satisfaction Study. Andersen Corporation made history by being the first company ever to hold the top three spots in this J.D. Power Study.
“Delivering a first-class customer experience and building brands people value and trust underlies this historic recognition,” said Jay Lund, Andersen Chairman and CEO. “I am very proud of the commitment and dedication Andersen employees have to delighting customers at every touchpoint.”
This is J.D. Power’s 11th year conducting the Windows and Patio Doors Satisfaction study. The study measures customer satisfaction within 12 months, based on performance in the following five factors: appearance and design features; operational performance and durability; ordering and delivery; price paid for products; services received; and warranty. The study was fielded in February-March 2017.
About Renewal by Andersen
Renewal by Andersen is the full-service window-replacement division of Andersen Corporation, and Western Products is an official retailer for Renewal by Andersen. The company provides high-quality, energy-efficient replacement windows and doors. The replacement process includes an in-home consultation, custom manufacturing and installation through one of the largest nationwide networks of window replacement specialists. For more information, visit www.renewalbyandersen.com.