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As with all home improvementprojects, things don't always go as expected. That was true with my new sliding glass door. However, unlike other contractors I have worked with Western Products really stood behind the whole thing from start to finish, and they took responsibility for an error in the order and they took care of it. Other than a minor inconvenience to have the issue corrected. I did not have to keep calling or writing and complaining. They just took care of it. Very happy to have worked with them. I am sure I will again.
Thank you, Michael, for leaving us a review. Hearing from our customers is how we develop and refine our signature service. We're glad we were able to address your issues and you were pleased with the results. We stand behind our team and products. We hope you enjoy your new sliding glass door for many years to come. We appreciate working with you; thank you again!
We were very pleased with our windows. The site was left clean and with no problems. I do want to say that the individual that did the windows did an excellent job considering he worked alone. He was very friendly and made sure we understood everything that was done and also gave us a few helpful hints on how to care for the windows. He was an excellent worker and whatever he is paid he should have a raise.
Janice, thank you for leaving us a review! We strive to provide our customers with the highest quality product, service and experience. We are proud to have accomplished that and are glad you are enjoying your new windows. We will be sure to share your comments with the team. We appreciate the chance to work with you; thank you again!
We are very happy with the replacement windows that were installed by Western Products. The installers were very professional and cleaned up the site when they were finished. Thank you
Hi Donna! We strive to provide homeowners with the best all-around experience, and we're happy you're pleased with your windows, the installation, and the service afterward! Thank you for taking time to write a review!
Excellent job. Very professional and accommodating.
Thank you, Helen! We're glad our team gave you such a wonderful experience.
Great product and excellent crew. Thanks to Steve and John for the friendly attitude and professional job.
Mark, thank you for the review! We'll be sure to share your comments with Steve, John and the team. We strive to meet and exceed our customers expectations and we are happy you had a excellent experience.
Very happy with windows and installation, would recommend and buy from again.
Thank you , John, for writing us a review! We pride ourselves on our high-quality products and employees. We are happy to hear you had a great experience with us!
High quality product, excellent craftsmanship
Sarah, thank you for the kind words! Every member of our team believes every home matters and we stand behind our craftsmanship and products. Thank you again for leaving us a review!
Excellent work crew and very nice product it looks great.
Thank you Quentin! It's great knowing you are happy with our product and service. We will be sure to let our team know. We appreciate your review and the chance to work with you!
Very professional job and completed very quickly
Thank you, Craig, for your positive feedback. We strive to provide our customers with professionalism, high quality product and a great experience!
From the beginning, throughout the installation process, I was extremely happy with Western Products. I didn’t have time to take down all of the blinds, but the crew did that and reinstalled them. I was not expecting that. So kudos to WP for a great experience!!
Thanks for taking the time to leave us a review, Allen. We will be sure to share your comments with the team. There's nothing like a happy customer leaving good feedback to make everyone's day!