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IT Technician

IT Technician

The Western Products & Affiliates IT Department is looking for the right person to join our growing team as an IT Technician. We are a family of companies in diverse industries, including property management, home improvement, and manufacturing. This IT position is an excellent entry-level opportunity for CS/MIS graduate!

You’ll Love This IT Technician Job if

  • You’re a team player who likes to work in a diverse, fast-paced environment
  • You’re attentive to detail
  • You’re organized and complete work accurately, professionally, and on-time
  • You’re able to work under pressure and meet deadlines
  • You enjoy learning new things and sharing new skills with others
  • You embrace multi-tasking and can handle multiple assignments simultaneously

Why You Should Apply

  • Top benefits package, including medical, dental, vision, 401k with matching, Employee Assistance Program, PTO, and more
  • Competitive wages and excellent growth and advancement opportunities
  • Monday–Friday schedule
  • A company culture that is fun, flexible, and family-oriented


  • Configure & troubleshoot workstations, virtual servers, printing, user software, mobile devices, phones, and network devices
  • Provide Microsoft Active Directory and Azure AD user maintenance for onboarding and offboarding employees
  • Assist users with telephone system and building security changes
  • Manage telephone call tracking software and reporting
  • Conduct Microsoft Outlook user review and manager follow-up
  • Train users on current security procedures and best practices
  • Create ERP reports with reports writer software (SSRS, Refreshable Excel, Jasper, SQL)
  • Provide IT training/orientation for new employees
  • Assist accounting department with IT-related projects and ERP reporting
  • Maintain and develop code for use with cloud and on-premise system integrations


  • Degree or related course work in CS/MIS; accounting skills are helpful
  • Show initiative to investigate and problem-solve
  • Excellent communication skills and ability to work with a variety of departments
  • Understanding of Windows configuration
  • Working knowledge of MS operating system and Office Suite
  • Basic knowledge of coding

How to Apply

  • Click here to fill out an online application.
  • Click here to download the pdf application and also email it to, fax it to 701-232-6666 with Attention: Western Products, or drop it off at our Fargo location. Note: You need to have Adobe Reader 9.0 or later to fill out the application electronically.

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Company Info

Western Products has been in business for over 75 years and is recognized as one of the largest home improvement companies in the Upper Midwest. We’re proud to carry American-made products, including siding, windows, doors, roofing, gutters, cabinets, outdoor furniture, and more. Our award-winning team is committed to improving quality of life for both homeowners and our co-workers.

Western Products & Affiliates is a group of family-owned companies involved in real estate, manufacturing, and construction. As an affiliated group, we can offer great benefits and opportunities for growth and career advancement.

Western Products is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability, age, or veteran status.

We are a drug-free workplace with pre-employment drug testing.