Find answers to common questions about hot tubs from Western Products and Sundance Spas.

What should I consider before buying? You may consider "wet testing" a spa before purchasing. This means getting into a spa with water in it. Many reputable spa dealers maintain filled demonstration models just for this purpose. Here is what you should look for: Verify that the seats provide comfortable support. You do not want to have to scoot down in the spa like you do in a bathtub. When sitting in any seat, the water should reach shoulder level. If it does not, you will not get full hydrotherapeutic value. Stay in the spa with the jets on for at least 15 minutes. At the end of that time you will know whether the seating and jet arrangements are comfortable.

How much should I spend? Quality spas are available in a wide range of prices. Just like cars, spa prices reflect features, materials and workmanship. Of course, we hope that as you are shopping you will consider a Sundance spa. No matter which brand of spa you finally choose, we want you to be an informed consumer and find the right spa for your needs.

What about the warranty? Here are a few simple rules to keep in mind: A product warranty is a performance and reliability agreement between you and the manufacturer. Avoid spa dealers who add prorated and deductible provisions. Make sure you read the manufacturer's warranty before buying, and compare coverage with other spas you are considering.

Is it installed inside or outside? A spa can be installed indoors or outdoors, although over 90%, including those in cold weather climates, are installed outdoors. The two main considerations for installing a spa indoors are: will it fit through the door, and is the structural strength of the flooring adequate. A typical 3-person spa weighs approximately 2,500 lbs/1,150 kg when filled.

Do I need to install plumbing? No. All above-ground portable spas are filled with water using a garden hose.

How do I clean the water? Proper water maintenance is vital to enjoyment of your spa. While some salespeople may try to convince you that they can sell you a "chemical-free" spa, professional retailers and manufacturers most often recommend the use of ozone purification in conjunction with sanitizers developed specifically for spas. Maintenance procedures are not difficult, and knowledgeable retailers will provide the start-up kit and instructions you need.